FAQ's

1. What products do you offer?
At The Voguemall, we specialize in a wide range of stylish handbags and wallets designed to meet your fashion needs.

2. How can I place an order?
To place an order, simply browse our collection, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your order.

3. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options available at checkout.

4. What is your shipping policy?
We offer various shipping options to ensure your items arrive quickly and safely. Orders are processed within 1-3 business days, and delivery times vary based on the shipping method selected. For more details, please refer to our Shipping Policy.

5. Do you offer international shipping?
Yes, we currently ship to select countries outside of the United States. Please check at checkout for available shipping options to your location.

6. What is your return policy?
We offer a 30-day return policy on all items. To be eligible for a return, items must be unworn, unused, and in their original packaging. For more information, please see our Return Policy.

7. How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order online.

8. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at support@thevoguemall.com. We will work with you to resolve the issue promptly.

9. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We can only accommodate changes if the order has not yet been processed.

10. How do I contact customer support?
You can reach our customer support team at support@thevoguemall.com. We’re here to assist you with any questions or concerns you may have.

Contact Information

Support: 24/7 Customer Support

Working Days: Monday-Friday(9am-7pm)

Contact Number: +1 512 503 1423

Support: support@thevoguemall.com

Business Address: 5902 Balcones Dr, Austin, Texas 78731, USA